Vanessa dispensing a Prologic Skincare product

New client programme

Your personalised
skin journey begins here.

We work with clients who are ready to understand their skin, create lasting change, and move beyond short-term fixes.

Is this right for you?

Who this is for

This is for you if...

+You have tried treatments without lasting results and want to understand why
+You are ready to commit to a structured, long-term approach
+You want expert guidance and genuine accountability
+You are interested in understanding your skin, not just treating symptoms

This is not the right fit if...

-You are looking for a standalone facial experience rather than ongoing skin treatments
-You are not ready to make changes to your current skincare routine
-A treatment programme with regular check-ins does not fit your schedule right now
-You would prefer to wait until you can commit more fully to the process

One door in, two pathways forward

How it works.

Every skin journey begins with a New Client Facial. From there, you choose how you would like to continue, based on what suits your skin, your time, and your stage of care. Both pathways keep you in an ongoing clinical relationship and give you access to prescribed Prologic Skincare. The difference is the frequency of in-clinic care.

2 to 4 weeksImproved comfort, hydration and texture

6 to 12 weeksBarrier restoration typically becomes evident

Ongoing careRegular customised facials or minimum 3-monthly reviews

Initial Consultation Form

Before your first appointment

New clients complete a Consultation Form before their first visit. It covers skin history, medical background, lifestyle, hormones, and goals. The more detail you provide, the more accurately your treatment plan and prescription can be tailored. You will receive it by email after booking, and we ask that it is returned at least 48 hours before your appointment.

New Client Facial

First appointment · 90 minutes · $200

Every new client starts here. This appointment combines a comprehensive assessment with a customised facial designed to support your barrier from day one. It is where we establish your skin's baseline, understand what is and is not working, and build the treatment plan and prescription that will guide your care from this point forward. You leave with clarity, and a personalised treatment plan and Prologic Skincare prescription.

Skincare Prescription

Delivered to your door

Your Prologic Skincare prescription is ordered in clinic and delivered directly to your home. Support to integrate the products is included. View the Prologic range here.

Choose your pathway

After your new client Facial

Once your first appointment is complete, you decide how you would like to continue. Some clients want to come in regularly. Others prefer to check in every few months.

Customised Facial

$220 per appointment, including LED when indicated

A customised facial every 4 to 6 weeks. Your prescription and treatment plan are reviewed and updated at each visit as your skin responds.

Best forSkin in active transformation, clients navigating change, or anyone who values regular professional care as part of their self-care practice.

3-Month Review

$250 per appointment

A 3-month review every 10 to 14 weeks. Each appointment includes a full progress review and prescription reassessment.

Best forClients with stable skin who want to maintain their results, a seasonal review, or those for whom monthly appointments are not practical right now.

It's a great time to reorder skincare, since most products last 4 to 6 months.

Book your facial

Active care is maintained with an appointment at least every three months. If three months or more pass without a booking, simply book a 3-Month Review.

Why we work this way

We believe skin is not a problem to fix, it is a system to understand and support over time. We have created two pathways because every client is at a different stage. Some are in active transformation and need consistent in-clinic care. Some have reached stability and need maintenance and a professional checking in. Both deserve a structure that fits them.

We don't offer one-off facials. The value in how we work comes from an ongoing relationship, where each appointment builds on the last.

This is skin health
designed to last.